matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 3478597911
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your phone, which will automatically log you in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" and wait again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support for assistance with account transfer. This helps to facilitate the account shifting process.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app to ensure a smooth login and gaming experience. After updating, you should be able to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other gaming apps. However, bonus amounts cannot be withdrawn, only the money earned from gaming activities can be withdrawn. This allows users to cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app. This includes saving your Aadhar card, UPI information, and all associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay is an exception to the usual quick processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still haven't been added, you can contact their care centre for assistance.
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